Commercial HVAC Repair in Everett, WA

When the heat pump can’t keep up

A commercial heat pump has to cool all summer and heat through wet, near-freezing winters. Most winter calls come down to defrost that doesn’t run, a reversing valve that won’t shift, or backup heat covering for a weak refrigerant circuit.

Winter warning signs

  • Outdoor coil frozen solid and not clearing
  • Cool air from the vents while the unit says it’s heating
  • Electric strip heat running nonstop and power bills jumping
  • A loud whoosh or no change at all when the unit should switch modes
  • Units that heat fine at noon but fall behind before dawn

How the tech narrows it down

We force a defrost cycle and watch the board, sensors and reversing valve respond, then read pressures on digital manifold gauges in heating mode. Compressor and fan amps are compared with the nameplate, and the backup heat stages are checked so they help instead of hiding the real fault.

Technician kneeling beside a rooftop HVAC unit while charging refrigerant

Economizer & sensor diagnostics (FAQ)

Compressor electrical forensics for commercial splits

Heat pump reversing-valve checks we document

Make-up air blower imbalance markers

Total external static pressure capture

Heat pump on a packaged rooftop? RTU repair

Open the full technical FAQ index

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Lekha 2
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NAZ and his company has been saviour for our business so many times.. amazing service and amazing kindness.
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Rob K
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He was very knowledgeable and explained simply the issue with my wine cooler. For any other issues I might encounter with my appliances, I would call Dr Naz
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Purita J
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Great company and great owner! The owner of this business responded to our request very fast at night time when our commercial walk-in refrigerator broke down. He and his team helped fix our walk-in refrigerator the next day. Now it has been many months since we got the walk-in refrigerator fixed by this company, the refrigerator still works great!
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Mack G
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Great to work with, quick and responsive. Highly recommend.
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Judy H
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Very responsive and knowledgeable. Resolved both my cooler and keg cooler issues in a timely manner. I will use him everytime I have an issue
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The A
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My walk-in cooler broke down on us Friday night. I called Dr. Naz, and he showed up a couple of hours later and figured out the problem. He said he'd contact me with estimate first thing in the morning on Monday, and he actually did. He offered to replace our evaporator by Wednesday, and yep, he did it. He really knows his stuff and keeps his word. You can totally rely on him for your service needs. His price was fair, no hidden fees, and it even came with his own 1-year warranty. Highly recommend him; he's my go-to cooler guy now.
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Inu Y
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Very dependable and timely service
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Ivan I
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Nazar did an excellent job repairing the refrigerator at my restaurant in Seattle. He was very responsive and was able to schedule a same-day diagnostic, which was a huge help. The repair was handled quickly and professionally. I highly recommend A/C Dr. Naz to anyone who needs reliable commercial appliance repair.
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Service area

Commercial HVAC repair in Everett reaches the Broadway offices, the waterfront, and the industrial parks near Paine Field. Our Marysville shop is just up I-5, though the actual arrival time depends on the day’s schedule.

Heat pump on a roof pad or a mezzanine? When you call about commercial HVAC repair in Everett, mention where it sits and whether it’s heating at all, and dispatch will give you a time.

Snohomish County and metro links:

Systems we see in winter

Typical jobs are packaged heat pumps on rooftops, split heat pumps with pad condensers, and air handlers with electric backup heat. For a rooftop package that needs more than heat pump work, go to rooftop unit repair.

Heat pump parts

  • Defrost control boards and coil temperature sensors
  • Reversing valves and the solenoid coils that move them
  • Outdoor fan motors that stop during defrost and never restart
  • Check valves and metering devices that stick in one mode

Backup heat and controls

  • Electric heat strips with burned elements or failed sequencers
  • Thermostats set to call backup heat far too early
  • Outdoor temperature lockouts set wrong for our climate
  • Emergency heat left on by mistake after an outage

Standards we keep

Any refrigerant we remove is captured with recovery equipment under EPA Section 608, and techs carry the license described in EPA Universal certification.

Our same-day visits depend on the board: they happen when capacity allows, and if they can’t, dispatch names the next opening up front.

Repairs are confirmed against the HVAC/R sequence of operation for that unit, so heating, defrost and backup stages hand off the way the maker intended.

Heat pump field notes

For building engineers who want more on defrost logic, reversing valves and refrigerant readings, start with these articles.

RTU economizer logic deep dive · Compressor electrical isolation order · Heat pump reversing-valve checklist

MUA blower field markers · External static capture methodology · Published field-note index

If cold rooms turn into a tenant health complaint, read the EPA’s indoor air page and OSHA’s indoor environmental quality page as well.

Cold storage goes elsewhere

Coolers, freezers and ice machines are covered on the commercial refrigeration repair hub; this page is for heating and cooling the building.

Heat pump questions

Why is my heat pump blowing cold air in winter?

Often it’s stuck in a defrost cycle or the reversing valve hasn’t shifted. A tech can be there the same day when capacity allows, with heat-loss calls first.

Is ice on the outdoor unit normal?

A light frost that clears every so often is normal. A thick block of ice that stays means defrost isn’t working. Homeowners should call a residential company; we work on business and building systems.

Can you fix older heat pumps?

Usually, yes. Some older defrost boards and valves take time to order, so a nameplate photo and a short description of the fault help us bring the right parts.

How do I schedule service?

Dial (425) 535-8990, or use the contact form and tell us whether the unit is heating, cooling or neither.

Any other FAQs?

Short answers on hours, areas and billing are on the FAQ page.

Heat pump struggling at your Snohomish County building?

The arrival time depends on the I-5 traffic, how many calls are ahead of yours, and parts, and dispatch will tell you when you call.